Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days excluding weekends and holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information when available.

Please note that processing times may be extended during holidays, promotional events, product launches, or periods of high order volume.

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Shipping Rates and Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times are provided by the shipping carrier and are not guaranteed.

FEYT Labs is not responsible for shipping delays caused by:

• Carrier delays
• Weather conditions
• Customs processing
• Incorrect shipping information
• Lost or stolen packages
• Events outside our control

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Domestic Shipping

We currently ship within the United States.

Delivery times may vary depending on your location and carrier operations.

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International Shipping

International shipping availability may vary.

Customers are responsible for any customs fees, duties, taxes, import charges, or additional shipping related costs required by their country.

FEYT Labs is not responsible for delays caused by customs processing or international carrier services.

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Tracking Information

Tracking information will be sent to the email address provided during checkout once your order has shipped.

Please allow time for tracking updates to appear after shipment.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout.

FEYT Labs is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping information, please contact us immediately at:

support@feytlabs.com

We cannot guarantee address changes after an order has been processed or shipped.

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Lost, Stolen, or Damaged Packages

Once an order has been transferred to the shipping carrier, FEYT Labs is not responsible for lost, stolen, delayed, or damaged packages.

If your package arrives damaged, please contact us within 7 days of delivery with:

• Your order number
• Photos of the packaging and product
• A description of the issue

We will review the situation and work toward an appropriate resolution.

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Order Issues and Questions

For shipping questions or support, please contact:

FEYT Labs
A brand operated by Madd Chemist Labs LLC
support@feytlabs.com
2820 N Pinal Ave Ste 12 #493
Casa Grande, AZ 85122
United States